Read what ClickHelp has to say about itself: https://clickhelp.com/
ClickHelp is an online help authoring tool that allows using single-sourcing techniques to get multiple outputs from the same source.
The source is your ClickHelp project—you use variables, conditional blocks, and snippets in your project topics. Depending on the output you want to get, you publish this project with varying settings that match the specifics of the target format. As a result, you will get multiple publications, each of which may be targeted for a set of formats.
For example, one publication will be visible to readers online—this one will use CSS 3, backgrounds, dynamic elements, videos, animations, etc. And another publication of the same project will be targeted for printed formats like PDF—it will exclude any dynamic elements (by using conditional blocks, or styles) and will use a simplified CSS stylesheet without shading, glowing, and other things that may not look good in the grayscale printed format.
ClickHelp offers support in developing:
- online tutorials
- context-sensitive help
- policies and procedures
- API documentation
- knowledge base
- developer documentation
- training documentation
- software user guides and manuals
It claims to:
- improve customer experience
- create doocumentation faster
- speed up the review process
- deflect technical support queries
- unify, centralize your information
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