Introduction: Technical Writing
Applications of Technical Writing
- Business correspondence and resumes
- Types of techdocs: an overview
- Data reports
- Business plans
- Proposals
- Progress reports
- Instructions
- Technical reports
- User guides
- Standard operational policies and procedures
- Recommendation and feasibility reports
- Handbooks
- Titles, abstracts, introductions, and conclusions
- Oral presentations
Document Design
- Report design overview
- Book design overview
- Page design overview
- Headings
- Lists
- Special notices
- Tables, graphs, charts
- Graphics
- Techdoc format and final packaging
- Highlighting and emphasis
- Indexing
Processes and Guidelines in Technical Writing
- Writing process: from audience to rough draft
- Audience analysis
- Task analysis
- Translating technical information
- Power-revision techniques
- Libraries, documentation, cross-referencing
- Information-collecting strategy
- Quotations, Paraphrases, Summaries: Phrasing, Punctuation, Attribution
- Basic patterns and elements of the sentence
- Common grammar, usage, punctuation problems
- Common spelling problems
- Strategies for peer-reviewing and team-writing
- Information structures
Examples, Cases & Models: Index
- Resumes
- Application letters
- Complaint letters
- Adjustment letters
- Inquiry letters
- Order letters
- Proposals
- Progress reports
- Instructions
- User guides
- Recommendation reports
- Technical reports
- Primary research reports
- Technical specifications
- Oral reports
- Report and section introductions
- Descriptions
- Comparisons
- Classification (Categorization)
- Causal discussion
- Definitions
- Process discussion
- Persuasion
